This website is operated by Posvat Pvt. Ltd.. Throughout the site, the terms “we”, “us” and “our” refer to Posvat Pvt. Ltd. Posvat Pvt. Ltd. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or timelier sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Certain products or services may be available exclusively online through the website by the Merchant’s. These products or services may have limited quantities and are subject to return or exchange only according to our Merchant’s Return Policy.
We have made every effort to display as accurately as possible the colors and images of products that appear. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of Merchant. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. All the queries/ complaints should be directly dealt with the respective Merchant from whom the product/ service is purchased or obtained, we do not take any responsibility of the same.
We reserve the right to refuse any order you place through our website. We/ Merchant may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by retailers, dealers, resellers, distributors or wholesalers.
You agree to provide current, complete and accurate purchase and account information for all purchases made at through the website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Your submission of personal information through the website is governed by our Privacy Policy. Click To view our Privacy Policy.
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site/ website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Posvat Pvt. Ltd., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend and hold harmless www.121directory.com , Posvat Pvt. Ltd.(Our Parent), subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Questions about the Terms of Service should be sent to us at info@Posvat.com
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.121directory.com (the “Site”).
When you visit www.121directory.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on www.121directory.com, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse www.121directory.com.
Additionally when you make a purchase or attempt to make a purchase through www.121directory.com, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
We use the Order Information that we collect generally to fulfill any orders placed through www.121directory.com or subdomains of 121directory or posvat (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen the orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use our subdomains to power our online directory www.121directory.com.
We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site or subdomains), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through subdomains of www.121directory.com or through any subsidiaries of Posvat Pvt. Ltd., we will maintain your Order Information for our records unless and until you ask us to delete this information.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
The Site is not intended for individuals under the age of 18.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@121directory.com or by mail using the details provided below:
Posvat Pvt. Ltd.
[Privacy Compliance Officer]
302, 10A, Veer Savarkar Block, Shakarpur, Near Nirman Vihar Metro Station Gate no-2, Delhi-92, India
Please feel free to contact us by email at info@posvat.com if you require any more information or have any questions about our site's disclaimer.
All the information on this website - www.121directory.com - is published in good faith and for general information purpose only. www.121directory.com does not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information you find on this website (www.121directory.com), is strictly at your own risk. www.121directory.com or www.posvat.com will not be liable for any losses and/or damages in connection with the use of our website.
From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone 'bad'.
Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their "Terms of Service" before engaging in any business or uploading any information.
By using our website, you hereby consent to our disclaimer and agree to its terms.
Should we update, amend or make any changes to this document, those changes will be prominently posted here.
In light of the recent outbreak of the Coronavirus we are taking precautionary measures to ensure you, our riders, and our customers all stay safe and healthy whilst continuing to enjoy your tasty food.
We have started rolling out the following measures in the upcoming days:
In addition, here are strict health guidelines on that you and your teams should adhere to at all times:
Please follow these food collection protocols when interacting with riders
Should you have any further questions or concerns with regards to the above please contact your Account Manager. If you are concerned about your health please contact the health authorities immediately.
We will continue to provide you with updates and reminders to ensure everyone stays safe and stays healthy.
1.3 Rajasthan Restaurant& café L.L.C.
1.3.1 A limited liability company incorporated under the laws of Abu Dhabi, United Arab Emirates with the business license no.
1.3.2 Rajasthan Restaurant& café L.L.C.has developed a system identified by the service mark "rajasthancafe.com" and relates to the establishment and operation of an on line Marketplace concept, referred to as "rajasthancafe.com"; in the business of online e-commerce product ordering and delivery server, and owns the website "rajasthancafe.com" and related E-commerce applications.
1.4 Rajasthancafe.com shall, on behalf of the MERCHANT:
1.4.1 Receive and transmit customers’ orders to the Merchant. with the business license no. [xxxxxx], and registered address Pobox .72535 , Abu Dhabi, UAE]
1.4.2 Accept payments on behalf of the MERCHANT through "rajasthancafe.com" affiliated Debit and/or Credit payment gateways (the “Payment Gateways”).
1.4.3 Provide and deliver Rajasthancafe.com services, whereby "rajasthancafe.com" online marketing place advertises the MERCHANTS business and/or services and/or products to the general public. Further described in the Terms and Conditions.
1.5 ’The MERCHANT’.
1.5.1 The MERCHANT owns and/or operates collectively; Restaurants, Supermarkets, Grocery stores, Pharmacies, Florists, Health and Beauty Salons, and Other businesses together. The MERCHANT agrees and authorises "rajasthancafe.com" to; with the business license no. [xxxxxx], and registered address [Abu Dhabi, UAE]
1.5.2 Receive and transmit customers’ orders to the MERCHANTS named Business.
1.5.3 Accept payments on behalf of the MERCHANT through "rajasthancafe.com" Debit or Credit payment methods and gateways (the “Payment Gateways”).
2.0 Definitions and Interpretations.
2.1 The term "rajasthancafe.com" refers to "rajasthancafe.com", affiliate of Dimensions Application L.L.C.
2.2 The term “MERCHANT” refers to the subscriber listed in section 1 of this agreement.
2.3 The term “Agreement” refers to this agreement.
2.4 The term “ORDER” refers to the Order placed by the consumer.
2.5 The term “Carrier” refers a third-party delivery provider.
3.0 The Company’s subscribers and terms and conditions.
3.1 This Letter of Agreement shall be governed by, and subject to, GoOrder.com’s terms and conditions which are detailed and available for public viewing on ("rajasthancafe.com") (the “Terms and Conditions”). For clarification purposes, the term “Agreement” as used herein shall collectively refers to this Letter of Agreement and the Terms and Conditions. By signing this Letter of Agreement, the Subscriber agrees to be bound by the Terms and Conditions.
4.0 The MERCHANT receives orders by [Select the appropriate option]:
4.1 Web-Dashboard Integrated to POS : Yes / No
*Dimensions is the preferred POS partner. Other POS solutions can be integrated on case by case basis.
4.2 Merchant App (No Device provided): Yes / No
5.0 Equipment.
5.1 If required and agreed, Rajasthancafe.com shall provide to the MERCHANT electronic devices the “Devices”) on a lease basis for the amount as stated in the below table, enabling the Subscriber to use the "rajasthancafe.com" Software and receive Orders.
5.2 In the instance of the electronic devises not being returned to Rajasthancafe.com upon the end-date of the lease, the MERCHANT is obliged to pay the amount of the electronic devices in the full value of the price mentioned in table, regardless of department
500 Aed
6.0 Subscription.
6.1 The MERCHANT agrees to pay rajasthancafe a monthly subscription fee of $ 100 on the basis the MERCHANT receives an accumulated amount of 60 orders or more per month.
6.2 In the circumstance the MERCHANT has multiple branches registered and using the services provided by rajasthancafe, each branch is deemed an individual listing.
6.2 In the circumstance the MERCHANT has multiple branches registered and using the services provided by "rajasthancafe.com", each branch is deemed an individual listing.
6.2 The subscription fee explained in 6.1 of this Agreement applies to each of the MERCHANTS individual branches and not a combined calculation or fee.
7.0 Consumer 5% Cashback Scheme
7.1 The MERCHANT agrees to partake into rajasthancafe Consumer Cashback scheme. Detailed as;
7.1.1 Each Order placed by the Consumer has a deduction of 5% from the net order value.
7.1.2Consumer 5% Cashback is held in an e-wallet usable on rajasthancafe platform only.
7.1.3 The Consumer has the right to spend their accumulated 5% Cashback with a MERCHANT of their choosing
7.1.4 In the event the MERCHANT receives an order which is partly paid by the use of the Consumers e-wallet consisting of the 5% Cashback rewards scheme, 5% Cashback is not applicable on the Order.
8.0 Bank Charges and Gateway Fees.
8.1 The MERCHANT accepts to the Bank and Gateway Fees set at 3.5% + AED 1.5 per Order
9.0 Payment methods.
9.1 Available payment methods offered to the consumer to process the consumers order include:
9.1.1 Cash on delivery;
9.1.2 Electronic Payment Mechanism: (credit card/debit card/ net banking transfer and/ or e-wallets); and, Apple Pay or other authorised payment methods set-out by the Governments of the United Arab Emirates.
9.1.3 Redemption of vouchers and/or discount coupons (as applicable) approved by "rajasthancafe.com"
10.0 Payment Settlement Process.
10.1 Payment settlement process for Electronic Payment Mechanism: Any order payment amount which is collected by rajasthancafe.com for, and on behalf of, the Merchant, through the Electronic Payment Mechanism, shall be passed on by rajasthancafe.com to the Merchant within a period of 7 business/ working days from the date of payment of the order payment amount by the Consumer, subject to the deduction of the following amounts by rajasthancafe.com, as applicable.
10.1.1 Flat fee for third party deliveries; if used.
10.1.2 The banks Gateway fees as stated in section 3 of this Agreement.
10.1.3 5% customer Cashback as stated in section 3 of this Agreement
10.2 Payment Settlement for Cash on delivery transactions
10.2.1 Cash on delivery transactions that are completed using third-party delivery drivers will be collected on the Merchants behalf and reconciled with the Merchants account on seven (7) business/working day basis also considering the deduction of third-party delivery fees and the agreed 5% customer Cashback dues.
10.2.2 Cash payments collected by the Merchants own delivery driver solution is kept by the Merchant. The 5% guest Cashback shall be automatically deducted at the time of the consumer placing the order and added to the guests personal e-wallet.
11.0 Third Party Delivery.
11.1 Dependent on the selection made by the MERCHANT, where the MERCHANT has chosen to use third-party delivery drivers, the MERCHANT agrees to the following:
11.1.1 MERCHANT must immediately notify rajasthancafe.com of any eventualities, including unavailability or MERCHANT's inability to connect with the systems of third-party delivery drivers (“Carrier”).
11.1.2 MERCHANT is responsible for preparing the Orders for delivery in a form suitable for collection, transportation, and delivery by the Carrier.
11.1.3 The Carrier will deliver the Order to the applicable address as provided by the MERCHANT. The package shall be up to 10kg & L43cm X W43cm X H43cm for a scooter.
11.1.4 In case of any complaints from a Customer to the Carrier about the quality and quantity of the collected Order, this will be re-directed to the MERCHANT.
11.2 The Orders for Delivery may not include:
11.2.1 Counterfeit goods, products or Orders that are illegal, guns or weapons, living organisms or animals, medical waste, bullion, precious stones, currency, explosives, ammunition, human remains, ivory, narcotics, etc.; or
11.2.2 Goods, products or Orders which have been classified as hazardous, dangerous, prohibited, illegal and/or restricted.
11.2.3 The Carrier may reject a request for taking delivery where the delivery zone is outside the area where the Carrier does not deliver the above.
12.0 Delivery Pricing, Fee and Payment.
12.1 Where the MERCHANT has selected to use a third-party delivery Carrier, the Fee payable shall include the Delivery Charge payable to such third party. Any Delivery Charge payable by the MERCHANT will be paid by the MERCHANT to rajasthancafe.com and rajasthancafe.com will be responsible for paying the Carrier.
12.2 rajasthancafe.com will collect payment for all Orders from its Customers via the use of third party drivers. The MERCHANT authorises rajasthancafe.com to accept all Orders on the MERCHANT’s behalf and authorises rajasthancafe.com to advise Customers that it is authorised to do so and that payment to rajasthancafe.com will discharge the relevant Customer’s payment obligations to the MERCHANT.
12.3 The delivery charges set out by the third-party carrier are to be paid in full by the MERCHANT. This amount shall be deducted from the funds released by Rajasthancafe.comseven (7) business/working days from collection.
12.4 Own Driver Delivery
12.4.1 When delivering the Order by the use of the MERCHANTS own delivery driver/service, the MERCHANT has the option of setting their own delivery fee payable by the consumer. If the method of payment is done so by the form of Electronic Payment Mechanism: (credit card/ debit card), via Rajasthancafe platform, funds will be collected by Rajasthancafe.comand released to the MERCHANT in 7 business/working days from the date of collection.
13.0 Pickup timings:
13.1 Carriers will only wait for up to fifteen (15) minutes at the pick-up location for the Order to be collected.
13.2 If the Carrier has been waiting at the pick-up location for fifteen (15) minutes or more, the Carrier will have no obligations to try and meet the required service levels including the time of delivery.
13.3 A Carrier will only wait for up to fifteen (15) mins at the delivery location for the Customer.
13.4 If the Customer is unavailable to take possession of the Order within fifteen (15) minutes, the Carrier will return the Order to where it was collected from and Carrier will be entitled to charge the MERCHANT the relevant Fees as if the delivery had been completed as a result of the Carrier returning the Order to where it was collected from.
14.0 Cancellation or Rescheduling.
14.1 Any requests for cancellation or rescheduling must be done via the rajasthancafe.com or Call Centre by selecting cancel within the MERCHANTs order history and are subject to the following terms:
14.1.1 If a Carrier has not yet been assigned to collect the Order by the time MERCHANT requested to cancel or reschedule it, MERCHANT may cancel or reschedule the request without charge;
14.1.2 If a Carrier has already been assigned to collect the Order and has either (i) already arrived at MERCHANT’s collection location or (ii) the request to collect was made more than fifteen (15) minutes before MERCHANT requested to cancel or reschedule it, MERCHANT will be charged the relevant Fee as if the delivery had been completed;
14.1.3 If a Carrier cannot complete a delivery due to an incorrect address, the Order exceeding the weight and/or dimension restrictions for the mode of transport selected, and/or for any other reason, the request to deliver will be canceled and MERCHANT will be charged the relevant Fee as if the delivery had been completed.
15.0 Online and Offline Settings:
15.1 The MERCHANT may use “Offline Mode “only when they are unable to fulfil the Orders due to temporary lack of logistics fleet, or where there is a need to stop the delivery of an Order due to any emergency, or where the delivery is outside the usual operating hours of the MERCHANT Outlet
15.2 The MERCHANT may enable the “Offline Mode “only for a maximum of 1 hour at a time.
15.3 rajasthancafe.com will contact the MERCHANT whenever the MERCHANT is in “Offline Mode“ for more than an hour and turn the Outlet to “Online Mode” after this one hour unless otherwise agreed by the Parties to maintain “Offline Mode “
15.4 The MERCHANT shall not use “Offline Mode “during the Outlet’s peak hours unless otherwise agreed between the Parties. The Parties acknowledge and agree that a breach of this clause shall constitute a material breach of the Agreement.
16.0 Termination of the agreement.
16.1 rajasthancafe.com may terminate this agreement unilaterally at any time. Further details are provided in rajasthancafe.coms Terms and Conditions.
16.2 The Merchant has the right to terminate this Agreement granted 30 days written notice has been provided.
17.0 Term.
17.1 This Agreement shall be effective from the date first written on page 1 of this agreement and shall remain in full force and effect for a period of 1 year. The term of the Agreement shall automatically extend at the end of the initial term for a series of similar terms, unless either Party gives written notice of non-renewal to the other party, not later thirty (30) days before the end of the initial term (or subsequent terms).
18.0 Amendments.
18.1 No amendment, variation or supplement to this Letter of Agreement shall be effective unless it is in writing and signed by both Parties.
19.0 Notices.
19.1 Method.
Any notice or other communication to be served under or in connection with this Agreement shall be made in writing and, unless otherwise stated, served in person or by post, fax or any electronic method approved by Parties to the relevant Party at its address or fax number shown immediately after its name on the signature page of this Agreement or such other address or number notified by it to the other Parties to this Agreement.
19.2 Effective Service.
Any notice or other communication served by registered post, personally or by courier will, unless otherwise stated, be effective on delivery if delivered to the relevant address. A notice or other communication sent by fax or any other electronic method will be effective when received in legible form.
19.3 Proof of Service.
In proving service of any notice or other communication it will be sufficient to prove:In the case of a letter, that such letter was properly stamped, addressed and placed in the post or in thecase of personal delivery, was left at the correct address; and In the case of an email or fax transmission,that email or fax was duly transmitted to the email or fax number, as appropriate, of the addressee referred to in Clause 1 of this Agreement.
19.4 Language of Communication.
Any notice given under or in connection with this Agreement will be in English.
20.0 General.
20.1 Rights Cumulative.
The rights, powers and remedies provided for in this Agreement are cumulative and shall not exclude any other rights, powers and remedies provided by law.
20.2 Waiver
No failure by either Party to exercise or any delay by either Party in exercising any right or remedy under this Agreement shall operate as a waiver of such right or remedy, nor shall any single or partialexercise of any right or remedy prevent any further or other exercise of such right or remedy or the exercise of any other right or remedy.
20.3 Entire Agreement.
This Agreement contains the whole agreement between the Parties relating to the transactions contemplated herein and supersedes all previous agreements between the Parties relating to the same transaction.
20.4 Severability
If, at any time, any provision of this Agreement is or becomes illegal, invalid or unenforceable in any respect under the law of any jurisdiction neither the legality, validity or enforceability of the remaining provisions of this Agreement, nor the legality, validity or enforceability of such provision under the law of any other jurisdiction, shall in any way be affected or impaired.
20.5 Assignment.
This Agreement shall be binding on the Parties, their respective successors and permitted assigns, heirs and/or legal representatives.
Neither Party may assign or transfer any of its rights or obligations under this Agreement without the written consent of the other Party.
20.6 Third parties.
Except as otherwise expressly provided in this Agreement, the terms of this Agreement may be enforced only by a party to it.
Notwithstanding any term of this Agreement, no consent of a third party is required for any termination or amendment of this Agreement.
20.7 Counterparts
This Agreement may be executed in any number of counterparts and all those counterparts taken together shall be deemed to constitute one and the same instrument.
21.0 Governing Law and jurisdiction.
21.1 Governing Law.
This Agreement and any non-contractual obligations arising out of or in connection with it are governed by the laws of the Emirate of [Abu Dhabi] and the federal laws of the UAE.
21.2 Jurisdiction.
21.1.1 The Courts of [Abu Dhabi] have exclusive jurisdiction to settle any dispute arising out of or in connection with this Agreement (including a dispute relating to the existence, validity or termination of this Agreement or any non-contractual obligation arising out of or in connection with this Agreement) (a "Dispute").
21.1.2 The Courts of [Abu Dhabi] are the most appropriate and convenient courts to settle Disputes and accordingly no Party will argue to the contrary.
22.0 Signatories.
22.1 This Agreement was executed by the duly authorised representatives of the Parties on the date set out above. In witness thereof, the Parties have duly executed this Agreement as of the date first above written.
Please carefully read and adhere as you must agree to the following Terms of Service (herein “Terms”) if you wish to use www.foodbhandar.com or its affiliates through accessing the website or related mobile or software applications (Posvat Pvt. Ltd. Platform). By agreeing to these Terms, you conclude a legal bond Agreement/ Contract with Posvat Pvt. Ltd. or its affiliates/ subsidiaries (here after referred as Posvat).
You can accept the Terms by Clicking to accept or agree to the Terms of Service, wherever shown over the website by Posvat in GUI for Service or actually using the Services. However, in this case, you understand and agree that Posvat will treat your use of the Services as acceptance of the Terms of Service.
Foodbhandar seeks to ensure that information contained in these pages is accurate and that the platform is functional. However, The Company makes no representations as to accuracy, correctness, completeness, suitability, validity of any information on these pages and platform, and will not be liable for any errors, omissions, delay in the information contained in this pages or any other information accessed via this site, including without limitation, any information reached via links on this site to external sites, or any losses, injuries or damages arising from its display or use. All users are strongly encouraged to seek professional advice before relying on any information provided herein.
THE MATERIALS IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESSED OR IMPLIED TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW. YOU AGREE TO INDEMNIFY, DEFEND AND HOLD FOODBHANDAR AND ALL AFFILIATED PARTNERS HARMLESS FROM ANY CLAIMS (INCLUDING, BUT NOT LIMITED TO, CLAIMS FOR DEFAMATION, TRADE DISPARAGEMENT, PRIVACY AND INTELLECTUAL PROPERTY INFRINGEMENT) AND DAMAGES INCLUDING ATTORNEYS' FEES ARISING FROM ANY SUBMISSIONS BY YOU OR THROUGH YOUR ACCOUNT.
In compliance with the Personal Data Protection Act 2010 ("The Act") and its regulations, this informs you of your rights with regards to your personal data that has been and/ or will be, collected and processed by us.
1. Collection and Processing of Personal Data
We have collected and will collect your personal data to be processed by us and/ or on your behalf in the course of your present or future dealings with Foodbhandar, its subsidiary(ies), its associated company(ies) ("we", "our", "us", or "company". Your personal data enables us to achieve the Purpose in Clause 3 herein that is in connection with our business.
2. Description of Personal Data
The personal data that you may provide include, but not limited to:-
3.Purpose
We will use your personal data for the following purposes including but not limited to:
a. Products & Services
b. Internal Record & Marketing
c. Legal Compliance
4. Sources
We may obtain your personal data from the following sources including but not limited to:-
5. Class of Third Parties
You hereby consent and authorize us to disclose your personal data to the following categories of third parties:
6. Your Obligations
It is necessary for us to collect and to retain your personal data. It is also obligatory for you to supply your personal data to us in the most accurate manner. If you do not provide us with your personal data, we are unable to, process your personal data on your behalf, for the Purpose stated in clause 3 herein, or effectively render our services to you, and all relationships created or to be created between us shall then be terminated and ceased to be in effect immediately.
7. Your Rights
a. Right to request access to personal data
Subject to our rights of refusal under the Act, you are entitled to request access to your personal data that is processed by us with reasonable notice.
b. Right to request correction of personal data
Subject to our rights of refusal under the Act, you are entitled to request the correction of your personal data that is held by that is inaccurate, incomplete or out-of-date with reasonable notice.
c. Rights to limit processing of your personal data
You are entitled to limit our processing of your personal data by expressly withdrawing in full your consent given previously including for us to send any advertising and marketing materials or for direct marketing purposes subject to any applicable legal restrictions, contractual conditions and within a reasonable time period.
8. Contact to make inquiries and complaints regarding personal data
If you would like to know more about our processing of your personal data, you may contact us at Customer Support page.
9. Changes to Our Privacy Policy:
we reserve the right to revise this privacy policy from time to time in our discretion. If we modify this privacy policy, we will post the revised privacy policy, which will take effect immediately upon posting, and we may attempt to notify you of such change through the email address you provide to us. It is your responsibility to periodically review this privacy policy.
In light of the recent outbreak of the Coronavirus we are taking precautionary measures to ensure you, our riders, and our customers all stay safe and healthy whilst continuing to enjoy your tasty food.
We have started rolling out the following measures in the upcoming days:
Awareness & education campaigns towards riders and customers based on government guidelines
Protective rider gear - we will be distributing protective gear sanitary wipes, and face/dust masks to all our riders and will ensure they understand how to properly use these
Free delivery for people in quarantined venues - in close cooperation with government & local health authorities
Donation for Corona Tests - the cost of a single test kit is very high and posvat is making a donation to finance these tests. We encourage you to join us in financially supporting the government in its great efforts to contain the situation.
Minimize Cash usage - Progressively, in case of a significant increase in Corona Virus cases, we would like to minimize the usage of cash, by promoting online payments to reduce touching and handling money
In addition, here are strict health guidelines on that you and your teams should adhere to at all times:
Do NOT go to work if you are not feeling well.
Avoid close contact with people who are sick.
Avoid touching your face - particularly with unwashed hands
Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
Clean and disinfect all your equipment and gear frequently (at least 2-3 daily) with a household cleaning product
Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
Use an alcohol-based hand sanitizer if soap and water are not readily available
Please follow these food collection protocols when interacting with riders
HAND SANITIZERS - please provide hand sanitizers for staff and riders at collection points in your premises
PRIOR TO COLLECTION - Sanitize/wash your hands in between every order
COLLECTION - staff should handle order Items at the bottom of the bag to leave bag handles clean for customers
Should you have any further questions or concerns with regards to the above please contact your Account Manager. If you are concerned about your health please contact the health authorities immediately.
We will continue to provide you with updates and reminders to ensure everyone stays safe and stays healthy.
An order can be cancelled at any time within 5minutes of placing the order online through the website. Upon cancellation, www.foodbhandar.com will refund the total price of the order to the customer, to the credit or debit card used to place the order within ten working days excluding any charges incurred on the transaction.
However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the preparation of the food order.
There is no cancellation of orders placed under the urgent deliveries, mentioned while ordering or expressed verbally to the merchant restaurants or Foodbhandar team by the customer.
No cancellations are entertained for the orders placed under promotional offers, discounted prices offered by the (“Foodbhandar”) marketing team through its partner restaurants or any other entity. These are limited occasion offers and therefore cancellations are not possible.
1.1 Foodbhandar A Web application and electronic application developed under Posvat Private Limited in India with the business license no.
1.2 Posvat Private Limited “herein called as Posvat” has developed a system identified by the service mark "foodbhandar.com herein referred as Foodbhandar" and relates to the establishment and operation of an on line Marketplace concept, referred to as foodbhandar.com; in the business of online e-commerce product ordering and delivery server, and owns the website "foodbhandar.com" and related E-commerce applications.
1.3 Foodbhandar shall, on behalf of the MERCHANT:
1.4 Receive and transmit customers’ orders to the Merchant with the business license no. [xxxxxx], and registered address Pobox .72535 , India
1.5 Accept payments on behalf of the MERCHANT through "foodbhandar.com" affiliated Debit and/or Credit payment gateways (the “Payment Gateways”).
1.6 Provide and deliver Foodbhandar services, whereby " foodbhandar.com" online marketing place advertises the MERCHANTS business and/or services and/or products to the general public. Further described in the Terms and Conditions.
1.7 The MERCHANT owns and/or operates collectively; Restaurants, Supermarkets, Grocery stores, Pharmacies, Florists, Health and Beauty Salons, and Other businesses together. The MERCHANT agrees and authorizes Foodbhandar with the business license no. [xxxxxx], and registered address INDIA
1.8 Receive and transmit customers’ orders to the MERCHANTS named Business.
1.9 Accept payments on behalf of the MERCHANT through Foodbhandar Debit or Credit payment methods and gateways (the “Payment Gateways”).
2.1 The term Foodbhandar refers to "foodbhandar.com", affiliate of Dimensions Application L.L.C.
2.2 The term “MERCHANT” refers to the subscriber listed in section 1 of this agreement.
2.3 The term “Agreement” refers to this agreement.
2.4 The term “ORDER” refers to the Order placed by the consumer.
2.5 The term “Carrier” refers a third-party delivery provider.
3.1 This Letter of Agreement shall be governed by, and subject to, foodbhandar.com’s terms and conditions which are detailed and available for public viewing on ("foodbhandar.com") (the “Terms and Conditions”). For clarification purposes, the term “Agreement” as used herein shall collectively refers to this Letter of Agreement and the Terms and Conditions. By signing this Letter of Agreement, the Subscriber agrees to be bound by the Terms and Conditions.
3.2 The MERCHANT receives orders by [Select the appropriate option]:
3.3 Web-Dashboard Integrated to POS : Yes / No
*Dimensions is the preferred POS partner. Other POS solutions can be integrated on case by case basis.
3.4 Merchant App (No Device provided): Yes / No
4.1 If required and agreed, foodbhandar.com shall provide to the MERCHANT electronic devices the “Devices”) on a lease basis for the amount as stated in the below table, enabling the Subscriber to use the "foodbhandar.com" Software and receive Orders.
4.2 In the instance of the electronic devises not being returned to Foodbhandar upon the end-date of the lease, the MERCHANT is obliged to pay the amount of the electronic devices in the full value of the price mentioned in table, regardless of department
10000 INR
5.1 The MERCHANT agrees to pay Foodbhandar a monthly subscription fee of $ 100 on the basis the MERCHANT receives an accumulated amount of 60 orders or more per month.
5.2 In the circumstance the MERCHANT has multiple branches registered and using the services provided by Foodbhandar, each branch is deemed an individual listing.
5.3 In the circumstance the MERCHANT has multiple branches registered and using the services provided by Foodbhandar, each branch is deemed an individual listing.
5.4 The subscription fee explained in 4.1 of this Agreement applies to each of the MERCHANTS individual branches and not a combined calculation or fee.
6.1 The MERCHANT agrees to partake into foodbhandar Consumer Cashback scheme. Detailed as;
6.2 Each Order placed by the Consumer has a deduction of 5% from the net order value.
6.3 Consumer 5% Cashback is held in an e-wallet usable on Foodbhandar platform only.
6.4 The Consumer has the right to spend their accumulated 5% Cashback with a MERCHANT of their choosing
6.5 In the event the MERCHANT receives an order which is partly paid by the use of the Consumers e-wallet consisting of the 5% Cashback rewards scheme, 5% Cashback is not applicable on the Order.
7.1 The MERCHANT accepts to the Bank and Gateway Fees set at 3.5% + AED 1.5 per Order
7.2 Payment methods.
7.3 Available payment methods offered to the consumer to process the consumers order include:
7.3.1 Cash on delivery;
7.3.2 Electronic Payment Mechanism: (credit card/debit card/ net banking transfer and/ or e-wallets); and, Apple Pay or other authorised payment methods set-out by the Governments of India.
7.3.3 Redemption of vouchers and/or discount coupons (as applicable) approved by Foodbhandar
8.1 Payment settlement process for Electronic Payment Mechanism: Any order payment amount which is collected by Foodbhandar for, and on behalf of, the Merchant, through the Electronic Payment Mechanism, shall be passed on by Foodbhandar to the Merchant within a period of 7 business/ working days from the date of payment of the order payment amount by the Consumer, subject to the deduction of the following amounts by Foodbhandar, as applicable.
8.2 Flat fee for third party deliveries; if used.
8.3 The banks Gateway fees as stated in section 3 of this Agreement.
8.4 5% customer Cashback as stated in section 3 of this Agreement
9.1 Cash on delivery transactions that are completed using third-party delivery drivers will be collected on the Merchants behalf and reconciled with the Merchants account on seven (7) business/working day basis also considering the deduction of third-party delivery fees and the agreed 5% customer Cashback dues.
9.2 Cash payments collected by the Merchants own delivery driver solution is kept by the Merchant. The 5% guest Cashback shall be automatically deducted at the time of the consumer placing the order and added to the guests personal e-wallet.
10.1 Dependent on the selection made by the MERCHANT, where the MERCHANT has chosen to use third-party delivery drivers, the MERCHANT agrees to the following:
10.2 MERCHANT must immediately notify Foodbhandar of any eventualities, including unavailability or MERCHANT's inability to connect with the systems of third-party delivery drivers (“Carrier”).
10.3 MERCHANT is responsible for preparing the Orders for delivery in a form suitable for collection, transportation, and delivery by the Carrier.
10.4 The Carrier will deliver the Order to the applicable address as provided by the MERCHANT. The package shall be up to 10kg & L43cm X W43cm X H43cm for a scooter.
10.5 In case of any complaints from a Customer to the Carrier about the quality and quantity of the collected Order, this will be re-directed to the MERCHANT.
10.6 The Orders for Delivery may not include:
10.7 Counterfeit goods, products or Orders that are illegal, guns or weapons, living organisms or animals, medical waste, bullion, precious stones, currency, explosives, ammunition, human remains, ivory, narcotics, etc.; or
10.8 Goods, products or Orders which have been classified as hazardous, dangerous, prohibited, illegal and/or restricted.
10.9 The Carrier may reject a request for taking delivery where the delivery zone is outside the area where the Carrier does not deliver the above.
11.1 Where the MERCHANT has selected to use a third-party delivery Carrier, the Fee payable shall include the Delivery Charge payable to such third party. Any Delivery Charge payable by the MERCHANT will be paid by the MERCHANT to Foodbhandar and Foodbhandar will be responsible for paying the Carrier.
11.2 Foodbhandar will collect payment for all Orders from its Customers via the use of third party drivers. The MERCHANT authorises Foodbhandar to accept all Orders on the MERCHANT’s behalf and authorises Foodbhandar to advise Customers that it is authorised to do so and that payment to Foodbhandar will discharge the relevant Customer’s payment obligations to the MERCHANT.
11.3 The delivery charges set out by the third-party carrier are to be paid in full by the MERCHANT. This amount shall be deducted from the funds released by Foodbhandar seven (7) business/working days from collection.
12.1 When delivering the Order by the use of the MERCHANTS own delivery driver/service, the MERCHANT has the option of setting their own delivery fee payable by the consumer. If the method of payment is done so by the form of Electronic Payment Mechanism: (credit card/ debit card), via Foodbhandar platform, funds will be collected by Foodbhandar and released to the MERCHANT in 7 business/working days from the date of collection.
13.1 Carriers will only wait for up to fifteen (15) minutes at the pick-up location for the Order to be collected.
13.2 If the Carrier has been waiting at the pick-up location for fifteen (15) minutes or more, the Carrier will have no obligations to try and meet the required service levels including the time of delivery.
13.3 A Carrier will only wait for up to fifteen (15) minutes at the delivery location for the Customer.
13.4 If the Customer is unavailable to take possession of the Order within fifteen (15) minutes, the Carrier will return the Order to where it was collected from and Carrier will be entitled to charge the MERCHANT the relevant Fees as if the delivery had been completed as a result of the Carrier returning the Order to where it was collected from.
14.1 Any requests for cancellation or rescheduling must be done via the Foodbhandar website or app or Call Centre by selecting cancel within the MERCHANTs order history and are subject to the following terms:
14.2 If a Carrier has not yet been assigned to collect the Order by the time MERCHANT requested to cancel or reschedule it, MERCHANT may cancel or reschedule the request without charge;
14.3 If a Carrier has already been assigned to collect the Order and has either (i) already arrived at MERCHANT’s collection location or (ii) the request to collect was made more than fifteen (15) minutes before MERCHANT requested to cancel or reschedule it, MERCHANT will be charged the relevant Fee as if the delivery had been completed;
14.4 If a Carrier cannot complete a delivery due to an incorrect address, the Order exceeding the weight and/or dimension restrictions for the mode of transport selected, and/or for any other reason, the request to deliver will be canceled and MERCHANT will be charged the relevant Fee as if the delivery had been completed.
15.1 The MERCHANT may use “Offline Mode “only when they are unable to fulfil the Orders due to temporary lack of logistics fleet, or where there is a need to stop the delivery of an Order due to any emergency, or where the delivery is outside the usual operating hours of the MERCHANT Outlet
15.2 The MERCHANT may enable the “Offline Mode “only for a maximum of 1 hour at a time.
15.3 Foodbhandar will contact the MERCHANT whenever the MERCHANT is in “Offline Mode“ for more than an hour and turn the Outlet to “Online Mode” after this one hour unless otherwise agreed by the Parties to maintain “Offline Mode “
15.4 The MERCHANT shall not use “Offline Mode “during the Outlet’s peak hours unless otherwise agreed between the Parties. The Parties acknowledge and agree that a breach of this clause shall constitute a material breach of the Agreement.
16.1 Foodbhandar may terminate this agreement unilaterally at any time. Further details are provided in foodbhandar.com’s Terms and Conditions.
16.2 The Merchant has the right to terminate this Agreement granted 30 days written notice has been provided.
17.1 This Agreement shall be effective from the date first written on page 1 of this agreement and shall remain in full force and effect for a period of 1 year. The term of the Agreement shall automatically extend at the end of the initial term for a series of similar terms, unless either Party gives written notice of non-renewal to the other party, not later thirty (30) days before the end of the initial term (or subsequent terms).
18.1 No amendment, variation or supplement to this Letter of Agreement shall be effective unless it is in writing and signed by both Parties.
19.1 Method.
Any notice or other communication to be served under or in connection with this Agreement shall be made in writing and, unless otherwise stated, served in person or by post, fax or any electronic method approved by Parties to the relevant Party at its address or fax number shown immediately after its name on the signature page of this Agreement or such other address or number notified by it to the other Parties to this Agreement.
19.2 Effective Service.
Any notice or other communication served by registered post, personally or by courier will, unless otherwise stated, be effective on delivery if delivered to the relevant address. A notice or other communication sent by fax or any other electronic method will be effective when received in legible form.
19.3 Proof of Service.
In proving service of any notice or other communication it will be sufficient to prove In the case of a letter, that such letter was properly stamped, addressed and placed in the post or in the case of personal delivery, was left at the correct address and In the case of an email or fax transmission that email or fax was duly transmitted to the email or fax number, as appropriate, of the addressee referred to in Clause 1 of this Agreement.
19.4 Language of Communication.
Any notice given under or in connection with this Agreement will be in English.
20.1 Rights Cumulative.
The rights, powers and remedies provided for in this Agreement are cumulative and shall not exclude any other rights, powers and remedies provided by law.
20.2 Waiver
No failure by either Party to exercise or any delay by either Party in exercising any right or remedy under this Agreement shall operate as a waiver of such right or remedy, nor shall any single or partial exercise of any right or remedy prevent any further or other exercise of such right or remedy or the exercise of any other right or remedy.
20.3 Entire Agreement
This Agreement contains the whole agreement between the Parties relating to the transactions contemplated herein and supersedes all previous agreements between the Parties relating to the same transaction.
20.4 Severability
If, at any time, any provision of this Agreement is or becomes illegal, invalid or unenforceable in any respect under the law of any jurisdiction neither the legality, validity or enforceability of the remaining provisions of this Agreement, nor the legality, validity or enforceability of such provision under the law of any other jurisdiction, shall in any way be affected or impaired.
20.5 Assignment.
This Agreement shall be binding on the Parties, their respective successors and permitted assigns, heirs and/or legal representatives.
Neither Party may assign or transfer any of its rights or obligations under this Agreement without the written consent of the other Party.
20.6 Third parties.
Except as otherwise expressly provided in this Agreement, the terms of this Agreement may be enforced only by a party to it.
Notwithstanding any term of this Agreement, no consent of a third party is required for any termination or amendment of this Agreement.
20.7 Counterparts
This Agreement may be executed in any number of counterparts and all those counterparts taken together shall be deemed to constitute one and the same instrument.
21.1 Governing Law.
This Agreement and any non-contractual obligations arising out of or in connection with it are governed by the Indian Laws and the federal laws of the India
21.1.1 The Courts of India have exclusive jurisdiction to settle any dispute arising out of or in connection with this Agreement (including a dispute relating to the existence, validity or termination of this Agreement or any non-contractual obligation arising out of or in connection with this Agreement) (a "Dispute").
21.1.2 The Courts of India are the most appropriate and convenient courts to settle Disputes and accordingly no Party will argue to the contrary.
22.1 This Agreement was executed by the duly authorised representatives of the Parties on the date set out above. In witness thereof, the Parties have duly executed this Agreement as of the date first above written.
These terms and conditions (“Agreement”) set forth the general terms and conditions of your use of the m.vollala.com website (“Website”), “vollala” mobile application (“Mobile Application”) and any of their related products and services (collectively, “Services”). This Agreement is legally binding between you (“User”, “you” or “your”) and posvat private limited (doing business as “posvat”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Services. By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. You acknowledge that this Agreement is a contract between you and posvat, even though it is electronic and is not physically signed by you, and it governs your use of the Services.
If you create an account on the Services, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may monitor and review new accounts before you may sign in and start using the Services. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.
We do not own any data, information or material (collectively, “Content”) that you submit on the Services in the course of using the Service. You shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all submitted Content. We may monitor and review the Content on the Services submitted or created using our Services by you. You grant us permission to access, copy, distribute, store, transmit, reformat, display and perform the Content of your user account solely as required for the purpose of providing the Services to you. Without limiting any of those representations or warranties, we have the right, though not the obligation, to, in our own sole discretion, refuse or remove any Content that, in our reasonable opinion, violates any of our policies or is in any way harmful or objectionable. You also grant us the license to use, reproduce, adapt, modify, publish or distribute the Content created by you or stored in your user account for commercial, marketing or any similar purpose.
Please be aware that there may be certain adult or mature content available on the Services. A warning will be shown to the User prior to adult content being displayed. Where there is mature or adult content, individuals who are less than 18 years of age or are not permitted to access such content under the laws of any applicable jurisdiction may not access such content. If we learn that anyone under the age of 18 seeks to conduct a transaction through the Services, we will require verified parental consent, in accordance with the Children’s Online Privacy Protection Act of 1998 (“COPPA”). Certain areas of the Services may not be available to children under 18 under any circumstances.
You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Sensitive and private data exchange happens over a SSL secured communication channel and is encrypted and protected with digital signatures, and the Services are also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users. Scans for malware are performed on a regular basis for additional security and protection. If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase.
Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, availability, promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Services or Services is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Services including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Services should be taken to indicate that all information on the Services or Services has been modified or updated.
If you decide to enable, access or use third party services, be advised that your access and use of such other services are governed solely by the terms and conditions of such other services, and we do not endorse, are not responsible or liable for, and make no representations as to any aspect of such other services, including, without limitation, their content or the manner in which they handle data (including your data) or any interaction between you and the provider of such other services. You irrevocably waive any claim against posvat with respect to such other services. Posvat is not liable for any damage or loss caused or alleged to be caused by or in connection with your enablement, access or use of any such other services, or your reliance on the privacy practices, data security processes or other policies of such other services. You may be required to register for or log into such other services on their respective platforms. By enabling any other services, you are expressly permitting posvat to disclose your data as necessary to facilitate the use or enablement of such other service.
We are not responsible for the Content residing on the Services. In no event shall we be held liable for any loss of any Content. It is your sole responsibility to maintain appropriate backup of your Content. Notwithstanding the foregoing, on some occasions and in certain circumstances, with absolutely no obligation, we may be able to restore some or all of your data that has been deleted as of a certain date and time when we may have backed up data for our own purposes. We make no guarantee that the data you need will be available.
During your use of the Services, you may enter into correspondence with or participate in promotions of advertisers or sponsors showing their goods or services through the Services. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third party. We shall have no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third party.
Links to other resources
Although the Services may link to other resources (such as websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Services. Your linking to any other off-site resources is at your own risk.
In addition to other terms as set forth in the Agreement, you are prohibited from using the Services or Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services, third party products and services, or the Internet; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Services, third party products and services, or the Internet. We reserve the right to terminate your use of the Services for violating any of the prohibited uses.
“Intellectual Property Rights” means all present and future rights conferred by statute, common law or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world. This Agreement does not transfer to you any intellectual property owned by posvat or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with posvat. All trademarks, service marks, graphics and logos used in connection with the Services, are trademarks or registered trademarks of posvat or its licensors. Other trademarks, service marks, graphics and logos used in connection with the Services may be the trademarks of other third parties. Your use of the Services grants you no right or license to reproduce or otherwise use any of posvat or third party trademarks.
All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.
We reserve the right to modify this Agreement or its terms related to the Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.
An updated version of this Agreement will be effective immediately upon the posting of the revised Agreement unless otherwise specified. Your continued use of the Services after the effective date of the revised Agreement (or such other act specified at that time) will constitute your consent to those changes.
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Services.
If you have any questions, concerns, or complaints regarding this Agreement, we encourage you to contact us using the details below:
support@vollala.com
This document was last updated on January 15, 2022
https://www.websitepolicies.com/policies/view/appvIzd1
For any enquiries you may have about our service and features or if you need assistance with the VOLLALA, you may write to us at support@vollala.com
We respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the m.vollala.com website (“Website”), “Vollala” mobile application (“Mobile Application”), and any of their related products and services (collectively, “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.
This Policy is a legally binding agreement between you (“User”, “you” or “your”) and Posvat Private Limited (doing business as “Posvat”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Services. By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
When you open the Website or use the Mobile Application, our servers automatically record information that your browser or device sends. This data may include information such as your device’s IP address and location, browser and device name and version, operating system type and version, language preferences, the webpage you were visiting before you came to the Services, pages of the Services that you visit, the time spent on those pages, the information you search for on the Services, access times and dates, and other statistics.
Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Services. This statistical information is not otherwise aggregated in such a way that would identify any particular User of the system.
You can access and use the Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features offered on the Services, you may be asked to provide certain Personal Information (for example, your name and e-mail address).
We receive and store any information you knowingly provide to us when you create an account, publish content, make a purchase, or fill any forms on the Services. When required, this information may include the following:
- Account details (such as user name, unique user ID, password, etc)
- Contact information (such as email address, phone number, etc)
- Basic personal information (such as name, country of residence, etc)
- Certain features on the mobile device (such as contacts, calendar, gallery, etc)
- Any other materials you willingly submit to us (such as articles, images, feedback, etc)
Some of the information we collect is directly from you via the Services. However, we may also collect Personal Information about you from other sources such as public databases, social media platforms, third-party data providers, and our joint marketing partners. Personal Information we collect from other sources may include demographic information, such as age and gender, device information, such as IP addresses, location, such as city and state, and online behavioral data, such as information about your use of social media websites, page view information and search results and links.
You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Services. Users who are uncertain about what information is mandatory are welcome to contact us.
We do not knowingly collect any Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through the Services. If you have reason to believe that a child under the age of 13 has provided Personal Information to us through the Services, please contact us to request that we delete that child’s Personal Information from our Services.
We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Services without their permission. We also ask that all parents and legal guardians overseeing the care of children take the necessary precautions to ensure that their children are instructed to never give out Personal Information when online without their permission.
We act as a data controller and a data processor in terms of the GDPR when handling Personal Information, unless we have entered into a data processing agreement with you in which case you would be the data controller and we would be the data processor.
Our role may also differ depending on the specific situation involving Personal Information. We act in the capacity of a data controller when we ask you to submit your Personal Information that is necessary to ensure your access and use of the Services. In such instances, we are a data controller because we determine the purposes and means of the processing of Personal Information and we comply with data controllers’ obligations set forth in the GDPR.
We act in the capacity of a data processor in situations when you submit Personal Information through the Services. We do not own, control, or make decisions about the submitted Personal Information, and such Personal Information is processed only in accordance with your instructions. In such instances, the User providing Personal Information acts as a data controller in terms of the GDPR.
In order to make the Services available to you, or to meet a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:
- Create and manage user accounts
- Improve products and services
- Send product and service updates
- Respond to inquiries and offer support
- Request user feedback
- Improve user experience
- Post customer testimonials
- Protect from abuse and malicious users
- Respond to legal requests and prevent harm
- Run and operate the Services
Processing your Personal Information depends on how you interact with the Services, where you are located in the world and if one of the following applies: (i) you have given your consent for one or more specific purposes; this, however, does not apply, whenever the processing of Personal Information is subject to California Consumer Privacy Act or European data protection law; (ii) provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party. We may also combine or aggregate some of your Personal Information in order to better serve you and to improve and update our Services.
We rely on the following legal bases as defined in the GDPR upon which we collect and process your Personal Information:
- Compliance with the law and legal obligations
Note that under some legislations we may be allowed to process information until you object to such processing by opting out, without having to rely on consent or any other of the legal bases above. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
If you have any questions or comments about this Policy or our privacy practices, or to report any violations of this Policy or abuse of Vollala app, please contact us at support@vollala.com
You are able to delete certain Personal Information we have about you. The Personal Information you can delete may change as the Services change. When you delete Personal Information, however, we may maintain a copy of the unrevised Personal Information in our records for the duration necessary to comply with our obligations to our affiliates and partners, and for the purposes described below.
Depending on the requested Services or as necessary to complete any transaction or provide any Service you have requested, we may share your information with our trusted subsidiaries and joint venture partners, affiliates, contracted companies, and service providers (collectively, “Service Providers”) we rely upon to assist in the operation of the Services available to you and whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. We will not share any personally identifiable information with third parties and will not share any information with unaffiliated third parties.
Service Providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. Service Providers are given the information they need only in order to perform their designated functions, and we do not authorize them to use or disclose any of the provided information for their own marketing or other purposes.
We may also disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account, and your Personal Information will likely be among the assets transferred.
We will retain and use your Personal Information for the period necessary to comply with our legal obligations, as long as your user account remains active, to enforce our agreements, resolve disputes, and unless a longer retention period is required or permitted by law.
We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.
Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. However, this will not include countries outside the European Union and European Economic Area. If any such transfer takes place, you can find out more by checking the relevant sections of this Policy or inquire with us using the information provided in the contact section.
If you are a resident of the European Economic Area (“EEA”), you have certain data protection rights and we aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
(i) You have the right to withdraw consent where you have previously given your consent to the processing of your Personal Information. To the extent that the legal basis for our processing of your Personal Information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
(ii) You have the right to learn if your Personal Information is being processed by us, obtain disclosure regarding certain aspects of the processing, and obtain a copy of your Personal Information undergoing processing.
(iii) You have the right to verify the accuracy of your information and ask for it to be updated or corrected. You also have the right to request us to complete the Personal Information you believe is incomplete.
(iv) You have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent. Where Personal Information is processed for the public interest, in the exercise of an official authority vested in us, or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection. You must know that, however, should your Personal Information be processed for direct marketing purposes, you can object to that processing at any time without providing any justification. To learn whether we are processing Personal Information for direct marketing purposes, you may refer to the relevant sections of this Policy.
(v) You have the right, under certain circumstances, to restrict the processing of your Personal Information. These circumstances include: the accuracy of your Personal Information is contested by you and we must verify its accuracy; the processing is unlawful, but you oppose the erasure of your Personal Information and request the restriction of its use instead; we no longer need your Personal Information for the purposes of processing, but you require it to establish, exercise or defend your legal claims; you have objected to processing pending the verification of whether our legitimate grounds override your legitimate grounds. Where processing has been restricted, such Personal Information will be marked accordingly and, with the exception of storage, will be processed only with your consent or for the establishment, to exercise or defense of legal claims, for the protection of the rights of another natural, or legal person or for reasons of important public interest.
(vi) You have the right, under certain circumstances, to obtain the erasure of your Personal Information from us. These circumstances include: the Personal Information is no longer necessary in relation to the purposes for which it was collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure such as where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, to exercise or defense of legal claims.
(vii) You have the right to receive your Personal Information that you have provided to us in a structured, commonly used, and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance from us, provided that such transmission does not adversely affect the rights and freedoms of others.
(viii) You have the right to complain to a data protection authority about our collection and use of your Personal Information. If you are not satisfied with the outcome of your complaint directly with us, you have the right to lodge a complaint with your local data protection authority. For more information, please contact your local data protection authority in the EEA. This provision is applicable provided that your Personal Information is processed by automated means and that the processing is based on your consent, on a contract which you are part of, or on pre-contractual obligations thereof.
Consumers residing in California are afforded certain additional rights with respect to their Personal Information under the California Consumer Privacy Act (“CCPA”). If you are a California resident, this section applies to you.
In addition to the rights as explained in this Policy, California residents who provide Personal Information as defined in the statute to obtain Services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the categories and specific pieces of Personal Information we have collected and disclosed.
Furthermore, California residents have the right to request deletion of their Personal Information or opt-out of the sale of their Personal Information which may include selling, disclosing, or transferring Personal Information to another business or a third party for monetary or other valuable consideration. To do so, simply contact us. We will not discriminate against you if you exercise your rights under the CCPA.
Any requests to exercise your rights can be directed to us through the contact details provided in this document. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information that allows us to verify that you are the person you are claiming to be or that you are the authorized representative of such person. If we receive your request from an authorized representative, we may request evidence that you have provided such an authorized representative with power of attorney or that the authorized representative otherwise has valid written authority to submit requests on your behalf.
You must include sufficient details to allow us to properly understand the request and respond to it. We cannot respond to your request or provide you with Personal Information unless we first verify your identity or authority to make such a request and confirm that the Personal Information relates to you.
Our Services use “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. If you choose to decline cookies, you will not be able to use and experience the features of the Services. Click here to learn more about cookies and how they work.
We may use cookies to collect, store, and track information for security and personalization, to operate the Services, and for statistical purposes. Please note that you have the ability to accept or decline cookies. Most web browsers automatically accept cookies by default, but you can modify your browser settings to decline cookies if you prefer.
Our Services may use third-party analytics tools that use cookies, web beacons, or other similar information-gathering technologies to collect standard internet activity and usage information. The information gathered is used to compile statistical reports on User activity such as how often Users visit our Services, what pages they visit and for how long, etc. We use the information obtained from these analytics tools to monitor the performance and improve our Services.
Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. How browsers communicate the Do Not Track signal is not yet uniform. As a result, the Services are not yet set up to interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more detail throughout this Policy, we limit our use and collection of your Personal Information.
We may display online advertisements and we may share aggregated and non-identifying information about our customers that we or our advertisers collect through your use of the Services. We do not share personally identifiable information about individual customers with advertisers. In some instances, we may use this aggregated and non-identifying information to deliver tailored advertisements to the intended audience.
Our Services may include social media features, such as the Facebook and Twitter buttons, Share This buttons, etc (collectively, “Social Media Features”). These Social Media Features may collect your IP address, what page you are visiting on our Services, and may set a cookie to enable Social Media Features to function properly. Social Media Features are hosted either by their respective providers or directly on our Services. Your interactions with these Social Media Features are governed by the privacy policy of their respective providers.
We offer push notifications to which you may voluntarily subscribe at any time. To make sure push notifications reach the correct devices, we use a third-party push notifications provider who relies on a device token unique to your device which is issued by the operating system of your device. While it is possible to access a list of device tokens, they will not reveal your identity, your unique device ID, or your contact information to us or our third-party push notifications provider. We will maintain the information sent via e-mail in accordance with applicable laws and regulations. If, at any time, you wish to stop receiving push notifications, simply adjust your device settings accordingly.
We may engage in affiliate marketing and have affiliate links present on the Services for the purpose of being able to offer you related or additional products and services. If you click on an affiliate link, a cookie will be placed on your browser to track any sales for purposes of commissions.
The Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Services and to read the privacy statements of each and every resource that may collect Personal Information.
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.
As the security of Personal Information depends in part on the security of the device you use to communicate with us and the security you use to protect your credentials, please take appropriate measures to protect this information.
In the event we become aware that the security of the Services has been compromised or Users’ Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the User as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice on the Services.
We reserve the right to modify this Policy or its terms related to the Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.
An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Services and submitting your information you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Services.
If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us using the details below:
support@vollala.com
We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by applicable data protection laws.
This document was last updated on January 14, 2022
https://www.websitepolicies.com/policies/view/Fc4sv4ca
Vollala.com is an Indian application/ platform and is a subsidiary of Posvat Private Limited (Priority On Services & Value at Time) and is proud by expanding its business area in PAN India. Vollala is a short video, chat, live video application/ platform which is completely a Make in India product.
This website/mobile application (“Platform”) is operated by Posvat Private Limited. (“Posvat”) and all the rights are reserved to Posvat Private Limited. The platform facilitates aggregation of content from various sources. Posvat merely provides access to various types of content as an intermediary. For the purpose of this policy, any reference to Vollala/ Posvat shall include its affiliates, parent company, subsidiaries, and sister concerns.
Posvat owns the platform and operates it as a service provider.
How to Use Vollala
HOME - Home page shows all the videos posted by any of the user registered to Vollala, the videos can be seen by scrolling up/ down, clicking once on the screen will pause the video being played and can be played again by clicking again on the screen or the video. A user can follow, like, comment, share, chat , check the chat history and also see the publisher's account to view the videos posted by him/ her.
Notification - A user can see all the notification related to his viewing and usage in this section, all notifications will be received such as Chats, the status of his/ her and also see the people who are live presently for easy access to live streaming videos of people around the world. A user can stream live through this and can also check the number of viewers watching him/ her.
Play -
In this section there are 3 categories (Basic, Silver and Gold), through these categories a user can choose to upload a video according to the desired sub category, in the Basic category a user can upload a video which is of duration 45 seconds, in the Silver category, a user can upload or post a video of duration 60 seconds to 2 minutes and in the Gold Category, a user can upload and post a video of duration 3 minutes to 15 minutes.
This is the section where a user can record live videos, upload a saved video from gallery.
Search - A user can search for videos/ publisher by category from here and also join them or subscribe.
Me - Can also be called as My account/ Profile Section, a user can check his uploaded videos, edit his/ her profile, check the likes on any of his/ her uploaded video/s, check the number of followers and the people to whom he/ she is following. A user can only edit his/ her name (First Name and Last Name) and profession, rest all cannot be edited. Incase it is required for a user to modify his/ her details in the Me or My Profile Section then he/ shre can send an email to support@vollala.com.
This acceptable use policy (“Policy”) sets forth the general guidelines and acceptable and prohibited uses of the m.vollala.com website (“Website”), “Vollala” mobile application (“Mobile Application”) and any of their related products and services (collectively, “Services”). This Policy is a legally binding agreement between you (“User”, “you” or “your”) and Posvat Private Limited (doing business as “Posvat”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Services. By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. You acknowledge that this Agreement is a contract between you and Posvat, even though it is electronic and is not physically signed by you, and it governs your use of the Services.
You may not use the Services to publish content or engage in activity that is illegal under applicable law, that is harmful to others, or that would subject us to liability, including, without limitation, in connection with any of the following, each of which is prohibited under this Policy:
- Distributing malware or other malicious code.
- Disclosing sensitive personal information about others.
- Collecting, or attempting to collect, personal information about third parties without their knowledge or consent.
- Distributing pornography or adult related content.
- Promoting or facilitating prostitution or any escort services.
- Hosting, distributing or linking to child pornography or content that is harmful to minors.
- Promoting or facilitating gambling, violence, terrorist activities or selling weapons or ammunition.
- Engaging in the unlawful distribution of controlled substances, drug contraband or prescription medications.
- Managing payment aggregators or facilitators such as processing payments on behalf of other businesses or charities.
- Facilitating pyramid schemes or other models intended to seek payments from public actors.
- Threatening harm to persons or property or otherwise harassing behavior.
- Manual or automatic credit card or other available payment methods testing using bots or scripts.
- Purchasing any of the offered Services on someone else’s behalf.
- Misrepresenting or fraudulently representing products or services.
- Infringing the intellectual property or other proprietary rights of others.
- Facilitating, aiding, or encouraging any of the above activities through the Services.
Any User in violation of the Services security is subject to criminal and civil liability, as well as immediate account termination. Examples include, but are not limited to the following:
- Use or distribution of tools designed for compromising security of the Services.
- Intentionally or negligently transmitting files containing a computer virus or corrupted data.
- Accessing another network without permission, including to probe or scan for vulnerabilities or breach security or authentication measures.
- Unauthorized scanning or monitoring of data on any network or system without proper authorization of the owner of the system or network.
You may not consume excessive amounts of the resources of the Services or use the Services in any way which results in performance issues or which interrupts the Services for other Users. Prohibited activities that contribute to excessive use, include without limitation:
- Deliberate attempts to overload the Services and broadcast attacks (i.e. denial of service attacks).
- Engaging in any other activities that degrade the usability and performance of the Services.
You may not use the Services to send spam or bulk unsolicited messages. We maintain a zero tolerance policy for use of the Services in any manner associated with the transmission, distribution or delivery of any bulk e-mail, including unsolicited bulk or unsolicited commercial e-mail, or the sending, assisting, or commissioning the transmission of commercial e-mail that does not comply with the U.S. CAN-SPAM Act of 2003 (“SPAM”).
Your products or services advertised via SPAM (i.e. Spamvertised) may not be used in conjunction with the Services. This provision includes, but is not limited to, SPAM sent via fax, phone, postal mail, email, instant messaging, or newsgroups.
We value the freedom of expression and encourage Users to be respectful with the content they post. We are not a publisher of User content and are not in a position to investigate the veracity of individual defamation claims or to determine whether certain material, which we may find objectionable, should be censored. However, we reserve the right to moderate, disable or remove any content to prevent harm to others or to us or the Services, as determined in our sole discretion.
Copyrighted material must not be published via the Services without the explicit permission of the copyright owner or a person explicitly authorized to give such permission by the copyright owner. Upon receipt of a claim for copyright infringement, or a notice of such violation, we will immediately run full investigation and, upon confirmation, will notify the person or persons responsible for publishing it and, in our sole discretion, will remove the infringing material from the Services. We may terminate the Service of Users with repeated copyright infringements. Further procedures may be carried out if necessary. We will assume no liability to any User of the Services for the removal of any such material. If you believe your copyright is being infringed by a person or persons using the Services, please get in touch with us to report copyright infringement.
You take full responsibility for maintaining reasonable security precautions for your account. You are responsible for protecting and updating any login account provided to you for the Services. You must protect the confidentiality of your login details, and you should change your password periodically.
We reserve our right to be the sole arbiter in determining the seriousness of each infringement and to immediately take corrective actions, including but not limited to:
- Suspending or terminating your Service with or without notice upon any violation of this Policy. Any violations may also result in the immediate suspension or termination of your account.
- Disabling or removing any content which is prohibited by this Policy, including to prevent harm to others or to us or the Services, as determined by us in our sole discretion.
- Reporting violations to law enforcement as determined by us in our sole discretion.
- A failure to respond to an email from our abuse team within 2 days, or as otherwise specified in the communication to you, may result in the suspension or termination of your account.
Suspended and terminated User accounts due to violations will not be re-activated. A backup of User’s data may be requested, however it may be subject to certain penalty fees imposed according to the breach of this Policy terms. The final penalty fee will be determined by the type and frequency of the violations.
Nothing contained in this Policy shall be construed to limit our actions or remedies in any way with respect to any of the prohibited activities. We reserve the right to take any and all additional actions we may deem appropriate with respect to such activities, including without limitation taking action to recover the costs and expenses of identifying offenders and removing them from the Services, and levying cancellation charges to cover our costs. In addition, we reserve at all times all rights and remedies available to us with respect to such activities at law or in equity.
If you have discovered and would like to report a violation of this Policy, please contact us immediately. We will investigate the situation and provide you with full assistance.
We reserve the right to modify this Policy or its terms related to the Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page, post a notification within the Services. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.
An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes.
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Services.
If you have any questions, concerns, or complaints regarding this Policy, we encourage you to contact us using the details below:
support@vollala.com
This document was last updated on January 14, 2022
https://www.websitepolicies.com/policies/view/AJlfFCzb
This disclaimer (“Disclaimer”) sets forth the general guidelines, disclosures, and terms of your use of the m.vollala.com website (“Website”), “Vollala” mobile application (“Mobile Application”) and any of their related products and services (collectively, “Services”). This Disclaimer is a legally binding agreement between you (“User”, “you” or “your”) and Posvat Private Limited (doing business as “Posvat”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Services. By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Disclaimer. You acknowledge that this Disclaimer is a contract between you and Posvat, even though it is electronic and is not physically signed by you, and it governs your use of the Services.
Any views or opinions represented on the Services belong solely to Posvat, its content creators and employees, and do not represent those of people, institutions or organizations that Posvat may or may not be associated with in professional or personal capacity unless explicitly stated. Any views or opinions are not intended to malign any religion, ethnic group, club, organization, company, or individual.
You may not modify, print or copy any part of the Services. Inclusion of any part of the Services in another work, whether in printed or electronic or another form or inclusion of any part of the Services on another resource by embedding, framing or otherwise without the express permission of Posvat is prohibited.
You may submit new content and comment on the existing content on the Services. By uploading or otherwise making available any information to Posvat, you grant Posvat the unlimited, perpetual right to distribute, display, publish, reproduce, reuse and copy the information contained therein. You may not impersonate any other person through the Services. You may not post content that is defamatory, fraudulent, obscene, threatening, invasive of another person’s privacy rights or that is otherwise unlawful. You may not post content that infringes on the intellectual property rights of any other person or entity. You may not post any content that includes any computer virus or other code designed to disrupt, damage, or limit the functioning of any computer software or hardware. By submitting or posting content on the Services, you grant Posvat the right to edit and, if necessary, remove any content at any time and for any reason.
The Services may contain forms of advertising. Advertising space will always be identified as such. Some of the links on the Services may be affiliate links. This means if you click on the link and purchase an item, Posvat will receive an affiliate commission.
Testimonials are received in various forms through a variety of submission methods. The testimonials are not necessarily representative of all of those who will use Services, and Posvat is not responsible for the opinions or comments available on the Services, and does not necessarily share them. People providing testimonials on the Services may have been compensated with free products or discounts for use of their experiences. All opinions expressed are strictly the views of the reviewers.
The testimonials displayed are given verbatim except for grammatical or typing error corrections. Some testimonials may have been edited for clarity, or shortened in cases where the original testimonial included extraneous information of no relevance to the general public. Testimonials may be reviewed for authenticity before they are available for public viewing.
While we have made every attempt to ensure that the information contained on the Services is correct, Posvat is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information on the Services is provided “as is”, with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied. In no event will Posvat, or its partners, employees or agents, be liable to you or anyone else for any decision made or action taken in reliance on the information on the Services, or for any consequential, special or similar damages, even if advised of the possibility of such damages. Information contained on the Services are subject to change at any time and without warning.
We reserve the right to modify this Disclaimer or its terms related to the Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.
An updated version of this Disclaimer will be effective immediately upon the posting of the revised Disclaimer unless otherwise specified. Your continued use of the Services after the effective date of the revised Disclaimer (or such other act specified at that time) will constitute your consent to those changes.
You acknowledge that you have read this Disclaimer and agree to all its terms and conditions. By accessing and using the Services you agree to be bound by this Disclaimer. If you do not agree to abide by the terms of this Disclaimer, you are not authorized to access or use the Services.
If you have any questions, concerns, or complaints regarding this Disclaimer, we encourage you to contact us using the details below:
support@vollala.com
This document was last updated on January 17, 2022
https://www.websitepolicies.com/policies/view/xD5pnNUr
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